Patient Information

Phones are answered by a member of our team on Monday through Friday. All calls are routed to the staff member best able to meet your needs or the appropriate voice mailbox. It is our goal to answer each voice mail message by the end of each business day.

Appointments are scheduled Monday through Friday. Hours of operation vary depending on office location. Click here for locations.

All Locations (except Wallingford):

• All regularly scheduled visits are by appointment only, Monday through Friday, from 8:00 am to 5:00 pm. 
• Some offices are only open on select days of the week. Click here to check hours by location.
• To inquire about an appointment, reschedule, or confirm the status of your appointment, please call us at (860) 522-0604.
• All office phones are answered from 9:00 am to 5:00 pm, at which time calls are forwarded to our 24-hour answering service.

Wallingford: 

• All regularly scheduled visits are by appointment only, Monday through Friday, from 8:00am to 5:00pm. 
• To inquire about an appointment, reschedule, or confirm the status of your appointment, please call us at (203) 265-9831.
• Wallingford phones are answered from 8:00am to 4:45pm, except on Fridays when they are answered from 8:00am to 4:30pm, at which time calls are forwarded to our 24-hour answering service.

Our on call service is available on nights and weekends – 7 days a week. 

When you arrive for your appointment, you will be asked to update your demographic information (i.e., address, phone number, insurance, etc.) and show us a picture ID and your insurance card. 

If you are a new patient to our practice, you will need to arrive 30 minutes prior to your scheduled appointment to allow enough time for the check-in process. If you are late, you may need to reschedule your appointment.

Please click on the links below for your welcome letter and the consent for treatment form that can be filled out in advance of your appointment:

Welcome letter >

Consent for treatment and release of information >

Please bring completed paperwork to your visit.

To refill your prescriptions, simply contact your pharmacy directly. The pharmacy will send the renewal request to our office. Refill requests will be processed within 48 hours. Please remember that prescriptions are not refilled on weekends or holidays.

If you are unable to keep your appointment, please cancel at least 24 hours before the appointment or it will be considered a “No Show.” We charge a fee for missed appointments. If you have questions regarding your appointment, please call your office location below:

Glastonbury: (860) 659-2439

Wallingford: (203) 265-9831

All other locations: (860) 522-0604

Click here for our cancellation policy.

Consulting Cardiologists, PC participates in most major insurance plans. As a service to our patients, we help process all insurance claims and forms.

Please remember that insurance is a method of reimbursing patients for fees paid to the doctor and is not a substitute for payment. We appreciate and encourage payment for services rendered at the time of your visit. For your convenience, we accept Visa, Discover, American Express, and Master Card. 

Bring Your Insurance Information

At every visit, it is important for all patients to inform our office staff of their current insurance coverage. Because insurance coverages frequently change, we will ask for insurance information each time you visit our office. We will need this information in order to submit insurance claims on your behalf. 

Accepted Plans

We participate with most major insurance plans. Please call our office if you don’t see your plan on the list. The following is a list of some of these major plans: 

• Aetna 
• Anthem Blue Cross/Blue Shield
• CIGNA
• ConnectiCare
• Harvard Pilgrim Health Care
• Medicare
• Medicaid (Connecticut)
• Oxford
• United Healthcare
• Medicare Advantage:
  • Aetna
  • Anthem Blue Cross/Blue Shield
  • ConnectiCare
  • United Healthcare
  • Wellcare

Insurance Referrals & Co-pays

If your insurance company requires a referral before seeing a specialist, it will be your responsibility to obtain that referral from your primary care physician. 

Patient Responsibility

Patients are expected to pay for applicable co-pays at the time of service. Please check with your insurance company regarding your payment obligations. If you have questions, please contact our Billing Office at (860) 525-1532.

Please click here for our Payment Policy.

Our patient portal makes it easy to pay your bills online. Click here to register for the portal or submit a one-time payment 

• Welcome to Our Practice: Preparing for Your Visit
• Office Policies
• Payment Policy
• No Show Policy
• Consent for Treatment

What is required for my first visit?
After your appointment has been scheduled, you will receive a new patient packet. Please complete these forms and bring them with you to your first visit. Please arrive at least 30 minutes prior to your scheduled appointment. A driver’s license or photo ID, insurance card, and any insurance deductible will be required at the visit.  To save time, you may choose to click below and complete the Consent for Treatment form prior to your visit and bring it with you.

• Welcome letter>
• Consent for treatment and release of information>

What are my responsibilities?
Your insurance card should list many of your responsibilities. Read both the front and back.

How do I answer questions regarding my coverage?
Check your policy manual, your personnel department at work, your retirement benefits department, or the phone number listed on your insurance card.

What is a referral?
Some HMOs and “Managed Care” policies require either a written or an electronic insurance referral to see a specialist, PRIOR to your appointment. This request must be authorized by your primary care physician or personal care physician (PCP) and the referral must be verified by our practice before your visit.

Do I need a referral?
Check with your insurance company to determine if a referral is required prior to a visit.

How do I get my referral?
Contact your primary care physician (known as a PCP) and request an insurance referral. Tell them what insurance you have, and the name of the doctor you will be seeing. Your PCP may have certain policies regarding referrals. Please contact him/ her for specifics.

Do I need a new referral if my specialist refers me to another specialist?
Yes. Before making an appointment with a specialist, call your PCP.

If I was seen in the hospital, do I need a referral to the office for a follow-up appointment? 
Yes. You will need to have a referral from your PCP.

The Consulting Cardiology team is committed to helping our patients live an active and healthy life. Behavior modifications and eating habits can make a significant difference in your overall heart health. Sometimes even the smallest changes can make a big impact.